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SUPPORT SERVICES — free advice and guidance.

Charities and Organisations can offer help and guidance on a range of issues for anyone who feels they might be struggling or could benefit from extra help due to their current personal circumstances or recent life events.

Please note that we are not affiliated or linked with any of the following entities, their contact details are provided for your convenience only. We cannot accept responsibility for any content, material or information that is provided to you, all content is the property of their respective owners, displaying their details does not imply endorsement.

DEPRESSION AND MENTAL HEALTH ISSUES

SAMARITANS There to listen and talk through your concerns, worries and troubles, or anything that is upsetting you. You can call them on 116 123 (free from any phone, 24 hours a day, 7 days a week), or visit their website at https://www.samaritans.org, email them at jo@samaritans.org or call the Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

SANELINE – For anyone experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 from 4.00pm–10.00pm every day, or visit their website at https://www.sane.org.uk/how-we-help/emotional-support/saneline-services

CALM - (Campaign Against Living Miserably) If you find yourself struggling and need to talk to someone, you can call them on 0800 585858 from 5pm to midnight, every day of the year. You can visit their website or livechat with them online at https://www.thecalmzone.net/.

SHOUT - If you’d prefer not to talk but still need some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help. Visit their website https://giveusashout.org/get-help/

PAPYRUS HOPELINEUK. If you are under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (available 24 hours a day, 7 days a week), email pat@papyrus-uk.org, text 07786 209 697, or visit their website at https://www.papyrus-uk.org/

MIND – For information, guidance and advice across a broad range of mental health related issues, contact Mind on 0300 123 3393 from 9am to 6pm Monday to Friday, email them at info@mind.org.uk or visit their website at https://www.mind.org.uk/information-support/a-z-mental-health/

C.A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066. Or visit their website https://www.callhelpline.org.uk/

BEREAVEMENT

CRUSE BEREAVEMENT SUPPORT For support and guidance on coping with bereavement, call them on 0808 808 1677 from 9.30am to 5pm Monday and Friday, and 9.30am to 8pm Tuesday to Thursday, or visit their website at https://www.cruse.org.uk/

AT A LOSS – Helping bereaved people find support and wellbeing through their signposting service, call them on 0800 448 0800, or visit their website at https://www.ataloss.org/

MIND Provides information on bereavement, where to go for support and suggestions through grief. Call them for further information on 0300 123 3393 from 9am to 6pm Monday to Friday, or visit their website at https://www.mind.org.uk/information-support/guides-to-support-and-services/bereavement/about-bereavement/

MARIE CURIE - For care and support through terminal illness or bereavement support, speak to a trained member of their team, or book to speak to one later or have regular support, you can call them on 0800 090 2309 from 8am to 6pm Monday to Friday, and 11am to 5pm Saturdays, or visit their website https://www.mariecurie.org.uk/help/support

EATING DISORDERS

BEAT EATING DISORDERS – For support and advice with eating disorders, you can call them from 1pm to 9pm Monday to Friday, and 5pm to 9pm on weekends on 0808 801 0677 (England) 0808 801 0432 (Scotland) 0808 801 0433 (Wales) 0808 801 0434 (Norther Ireland) or visit their website at https://www.beateatingdisorders.org.uk

ADDICTION

ALCOHOLICS ANONYMOUS (AA) – Offer help and support for anyone with alcohol problems, call them on 0800 9177 650, visit their website at https://www.alcoholics-anonymous.org.uk or email them at help@aamail.org

TALK TO FRANK – Provide friendly confidential advice about drugs, call them on 0300 123 6600, they are available 24 hours a day, 7 days a week, you can also text them at 82111, or visit their website at https://www.talktofrank.com

GAMBLERS ANONYMOUS – is a fellowship of men and women who have joined together to do something about their gambling problem, call them on 0330 094 0322 or visit their website at https://www.gamblersanonymous.org.uk

GAMCARE – Provide confidential information, help and support to anyone affected by gambling, call them on 0808 8020 133 or visit their website at https://www.gamcare.org.uk

GAMBLE AWARE – If you’re worried about how gambling makes you or someone else feel, you can call them on 0808 8020 133, they are available 24 hours a day, 7 days a week, or you can visit their website at https://www.begambleaware.org

AFFECTED BY CRIME

VICTIM SUPPORT Offer help and support for anyone affected by crime, call them on 0808 1689111, they are available 24 hours a day, 7 days a week, you can also chat with them online or visit their website at https://www.victimsupport.org.uk/

AFFECTED BY FRAUD

ACTION FRAUD is the National Fraud and Cyber Crime reporting centre for anyone affected by Fraud, contact them on 0300 123 2040 from 8am to 8pm Monday to Friday, or visit them online at https://www.actionfraud.police.uk/

BENEFITS

ENTITLED TO offers an online service to find out what benefits you might be eligible for, visit their website for more information: https://www.entitledto.co.uk/benefits-calculator/Intro/Home?cid=dcf99367-409f-4f97-a945-9d4fc7825670

TURN2US offers an online service to find out what benefits you might be eligible for, visit their website for more information: https://benefits-calculator.turn2us.org.uk/survey/1/ed339a41-d677-4cf2-888f-b644b2dadaf2

GOV.CO.UK Provides guidance and support for those looking for work or benefits and financial support, visit the following websites for more information https://www.gov.uk/browse/working/finding-job and https://www.gov.uk/browse/benefits/looking-for-work

CARERS

CARERS UK – Offers information and guidance to unpaid carers, contact them on 0808 808 7777 Monday to Friday 9am to 6pm, email them at advice@carersuk.org, or visit their website at https://www.carersuk.org

COST OF LIVING SUPPORT

GOV.UK is the government web site that helps you check what benefits and support you can get to help you’re your living costs. Visit them online https://www.gov.uk/cost-of-living

HELP FOR HOUSEHOLDS can help detail what cost of living support you might be entitled to, visit their website https://helpforhouseholds.campaign.gov.uk/

CITIZENS ADVICE offers guidance on cost of living support, call them on 0800 144 8848 or visit their website https://www.citizensadvice.org.uk/debt-and-money/get-help-with-the-cost-of-living/

AGEUK offers help and advice for older people dealing with the rise in the cost of living, call them now on 0800 678 1602 or visit them online at https://www.ageuk.org.uk/

SOCIAL TARIFS FOR PHONE AND BROADBAND – Ofcom have provided a summary of all cheaper phone and broadband services which are available for those on a variety of benefits, visit their website for more information - https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs?__cf_chl_tk=fQMagEIoAvCE6.RgtIX7AvW6roP1jrPPV0JZ87Xphis-1699371918-0-gaNycGzNDns

ENERGY BILLS – OFGEM are the UK energy regulator and have provided some guidance for those struggling with energy bills, visit their website for more information https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-help-if-you-cant-afford-your-energy-bills

MORTGAGE AND RENT PAYMENTS

CITIZENS ADVICE offers help and guidance on how to deal with mortgage problems and rent arrears, call them on 0800 144 8848 or visit online at https://www.citizensadvice.org.uk/debt-and-money/

MONEYHELPER Is the government backed, free impartial guidance service for help with Paying your Mortgage or dealing with Mortgage arrears, call them on 0800 138 7777 or visit online at https://www.moneyhelper.org.uk/en/homes/buying-a-home/mortgage-arrears-if-you-have-problems-paying-your-mortgage

MONEYHELPER can also help with advice on Rent arrears and problems with paying your rent, call them on 0800 138 7777 or visit online at https://www.moneyhelper.org.uk/en/homes/renting/rent-arrears-problems-paying-your-rent

HOMELESSNESS

SHELTER offers guidance and advice to anyone who is, or likely to become homeless in the next 2 months, call them on 0808 800 4444 from 8am to 8pm Monday to Friday, and 9am to 5pm weekends, visit them online at https://england.shelter.org.uk/housing_advice/homelessness

CRISIS offers guidance and advice to anyone who is, or likely to become homeless, search for their nearest support centre by visiting them online at https://www.crisis.org.uk/get-help/

DEBT AND MONEY WORRIES

NATIONAL DEBTLINE can offer help to those struggling with debt, call them on 0808 808 4000 Monday to Friday, 9am to 8pm and Saturdays 9.30am to 1pm, visit them online https://www.nationaldebtline.org/?utm_source=google&utm_medium=cpc&utm_campaign=Brand&gclid=EAIaIQobChMI4pW3h9Px-AIVhIBQBh2rswyDEAAYASAAEgLZ__D_BwE

STEPCHANGE provides free and comprehensive advice to anyone struggling with debt, call them on 0800 138 1111 Monday to Friday 8am to 8pm, and Saturday 9am to 2pm, visit them online at https://www.stepchange.org/

MONEY HELPER Is the government backed, free impartial guidance service for help with Money Troubles, Benefits, Pensions, retirement and day to day cost of living issues, call them on 0800 138 7777 or visit them online at https://www.moneyhelper.org.uk/en

RELATIONSHIP ISSUES

RELATE – For anyone struggling with relations issues, local centres are available for help and guidance, visit their website to find the nearest centre to you at https://www.relate.org.uk/get-help

FAMILY LIVES - For emotional support, information, advice and guidance on all aspects of parenting and family life, call Family Life on 0808 800 2222 or visit their website at https://www.familylives.org.uk/

DOMESTIC ABUSE

REFUGE – For women and children suffering from Domestic abuse or violence, call Refuge on 0808 2000 247, visit their website or chat with them online at https://www.nationaldahelpline.org.uk/en

RESPECT – For male victims of domestic abuse, call Respect on 0808 801 0327 or visit their website at https://mensadviceline.org.uk/

AGE RELATED ISSUES

ALZHEIMER’S SOCIETY – If you or someone you know is affected by Dementia, call 0333 150 3456 Mon – Wed 9am to 8pm, Thurs and Fri 9am to 5pm, Sat and Sun 10am to 4pm. Or visit their website at https://www.alzheimers.org.uk/about-us/contact-us

AGE UK – For those growing older who need information and advice on a range of issues, call Age UK on 0800 055 6112 from 8am to 7pm every day of the year, or visit their website at https://www.ageuk.org.uk/information-advice/